The  Privacy Policy (“Policy”) governs the collection, use, disclosure, retention, and protection of information obtained through NGP & Associates, including all related webpages, forms, scheduling tools, communication platforms, applications, and associated digital services (collectively, the “Website”).
By accessing or using the Website, users acknowledge and agree to the terms set forth in this Policy.

Information may be collected directly from users, automatically through use of the Website, or through authorized third-party service providers and integrations.
Information collected may include, without limitation:

• Name
• Email address
• Telephone number
• Mailing or business address
• Company or organizational affiliation
• Information submitted through contact forms, questionnaires, scheduling systems, or other Website features
• Appointment or consultation request details
• Internet Protocol (IP) address
• Browser type and version
• Device identifiers and operating system information
• Geographic or regional location data
• Website usage analytics and interaction data
• Cookie and tracking technology data
• Communication preferences
• Any other information voluntarily submitted by the user

Users are solely responsible for ensuring that information submitted through the Website is accurate, lawful, and appropriate for electronic transmission.

Collected information may be used for legitimate business, administrative, operational, legal, regulatory, compliance, security, and professional purposes, including but not limited to:

• Responding to inquiries and communications
• Scheduling appointments, meetings, or consultations
• Providing requested information or services
• Operating, maintaining, monitoring, securing, and improving the Website
• Detecting, preventing, or investigating fraud, unauthorized activity, or security incidents
• Maintaining internal business and administrative records
• Complying with applicable legal, ethical, regulatory, licensing, or professional obligations
• Protecting rights, systems, personnel, operations, or property
• Conducting analytics, diagnostics, and performance evaluations

Information may also be aggregated, anonymized, or de-identified for lawful operational and analytical purposes.

To the extent applicable under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), California residents may possess certain rights relating to their personal information, including:

• The right to know the categories and specific pieces of personal information collected
• The right to request deletion of personal information, subject to applicable exceptions
• The right to request correction of inaccurate personal information
• The right to request access to collected personal information
• The right to limit the use of sensitive personal information where applicable
• The right to non-discriminatory treatment for exercising applicable privacy rights

Requests relating to California privacy rights may be submitted using the contact information provided below. Verification procedures may be required prior to responding to such requests.

Personal information is not sold.
Personal information is not shared for cross-context behavioral advertising purposes as defined under applicable California privacy laws.
Information may be disclosed solely as reasonably necessary for operational, administrative, legal, compliance, security, or professional purposes as described in this Policy.

The Website may utilize third-party vendors, hosting providers, scheduling platforms, analytics providers, communication systems, customer relationship management systems, security providers, software integrations, and related service providers to facilitate Website operations and functionality.
Such providers may access or process information solely to the extent reasonably necessary to perform services on behalf of the Website operator.
Third-party providers operate under their own terms, privacy practices, and legal obligations. No representation or warranty is made regarding the independent policies, security measures, or practices of third-party providers.

The Website may utilize cookies, pixels, scripts, analytics technologies, session technologies, and similar tracking mechanisms for purposes including:

• Maintaining Website functionality
• Analyzing Website performance and traffic
• Enhancing user experience
• Supporting security and fraud prevention efforts
• Conducting operational analytics

Users may manage or disable cookies through browser settings; however, portions of the Website may not function properly if certain technologies are disabled.
Where required by applicable law, cookie disclosures or consent mechanisms may be presented.

Information may be retained for such periods as reasonably necessary to fulfill operational, administrative, legal, regulatory, compliance, contractual, dispute resolution, security, or recordkeeping obligations, unless a longer retention period is required or permitted by applicable law.

Reasonable administrative, technical, physical, and organizational safeguards are maintained to protect information from unauthorized access, misuse, disclosure, alteration, destruction, or loss.
Notwithstanding the foregoing, no method of electronic transmission, internet communication, cybersecurity protection, or electronic storage can be guaranteed to be fully secure, uninterrupted, or error-free.
Users acknowledge and assume the inherent risks associated with electronic communications and online activity.

Users are advised not to transmit confidential, proprietary, financial, tax, accounting, audit, protected health, or otherwise sensitive information through Website forms, scheduling systems, or unsecured electronic communications unless specifically instructed to do so through secure channels.
Submission of information through the Website does not create any obligation of confidentiality absent an executed written agreement expressly providing otherwise.

The Website may contain links to third-party websites, embedded applications, external resources, downloadable materials, or integrated tools provided solely for convenience or informational purposes.
No responsibility or liability is assumed for the content, availability, legality, accuracy, privacy practices, security measures, or operations of third-party resources.
Access to third-party services is undertaken solely at the user’s own risk.

The Website is not directed toward individuals under the age of thirteen (13), and personal information is not knowingly collected from children.
If information is reasonably believed to have been submitted by a child, reasonable efforts may be undertaken to delete such information.

All Website content, including without limitation text, graphics, logos, branding, layouts, software, visual elements, downloadable materials, and proprietary content, is protected by applicable intellectual property, copyright, trademark, and related laws.
No content may be copied, reproduced, distributed, modified, republished, displayed, transmitted, scraped, or otherwise exploited without prior written authorization, except as expressly permitted by applicable law.

The Website and all related content, communications, services, integrations, scheduling systems, and materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
No representations or warranties are made regarding:

• Accuracy, completeness, or reliability of content
• Availability or uninterrupted operation
• Security or error-free functionality
• Fitness for a particular purpose
• Non-infringement
• Reliability or performance of third-party services or integrations

To the fullest extent permitted by applicable law, the Website owner, operators, affiliates, contractors, licensors, vendors, service providers, agents, and representatives shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, special, or other damages, losses, liabilities, costs, or expenses arising out of or relating to:

• Access to or use of the Website
• Reliance upon Website content or communications
• Website interruptions, outages, delays, inaccuracies, or errors
• Unauthorized access, cybersecurity incidents, or data breaches
• Third-party services, integrations, or external resources
• Loss of profits, business opportunities, goodwill, revenue, or data
• Technical malfunctions or system failures

Users expressly assume all risks associated with use of the Website.

Users agree to indemnify, defend, and hold harmless the Website owner, operators, affiliates, licensors, contractors, vendors, service providers, agents, and representatives from and against any claims, liabilities, damages, losses, judgments, costs, expenses, or legal fees arising from or related to:

• Violation of this Policy
• Misuse of the Website
• Violation of applicable laws or third-party rights
• Information or materials submitted by the user
• Unauthorized or unlawful conduct associated with Website use

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Website, this Policy, or Website use shall be resolved exclusively through binding confidential arbitration.
Users waive any right to participate in class actions, class arbitrations, representative actions, or jury trials to the extent permitted by law.
Any arbitration proceeding shall be conducted in accordance with applicable arbitration rules and within a jurisdiction designated by the Website operator.

This Policy and all matters arising out of or relating to Website use shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. To the extent any dispute is permitted to proceed in court, exclusive jurisdiction and venue shall lie in the appropriate state or federal courts located within the State of California.

Reasonable efforts are undertaken to maintain Website accessibility and usability consistent with applicable accessibility standards. Users experiencing accessibility barriers may submit inquiries using the contact information provided below.

The Policy may be amended, modified, updated, or replaced at any time without prior notice. Continued use of the Website following any modification constitutes acceptance of the revised Policy.

Questions regarding this Privacy Policy, privacy rights, or accessibility matters may be directed to info@ngpacpa.com